Let AI respond instantly
Connect across languages

Answer questions with business knowledge and translate messages in real time. Give customers clear, consistent support in their own language.

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6MM AI

Online · AI assistant

  1. Hello! How can I help you?

  2. Can we chat in English?

    Read

  3. Of course. We can continue in your preferred language.

Feature overview

Connect the entire customer support journey

Connect business knowledge, conversation history and operational data, from AI reception to human collaboration, issue tracking and multilingual support.

Conversation reception

Issue follow-up

Content and languages

Service operations

Built for 6MM: our own customer service system

Live conversations

Use conversation context to support customers with AI and human agents.

Ticket management

Turn issues into tickets and track their progress.

Conversation history

Review previous conversations and continue the service.

Content management

Maintain articles, FAQs and business knowledge to inform answers.

Language translation

Support multiple languages across AI replies, messages and help content.

Service analytics

Understand reception and resolution through service data.

One conversation, connected support

  • Answers grounded in your business

    Explain platform rules with knowledge and context.

  • Natural, multilingual communication

    Connect users through original messages and translations.

  • Human support for complex issues

    Hand off from AI to agents and ticket workflows.

Connect AI assistants to daily service operations

Knowledge maintenance

MCP AI assistant

Content translation

Operations queries

Conversation queries

Ticket processing

Make business knowledge the starting point for support

Organize account access, deposits, withdrawals, trading rules and fees.

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